Customer Grievance Cell

Redressal of complaints and grievances

At Jawaharlal Nehru Port Authority, we want to make sure that you get the best of service from us. For any complaint or grievance related to trade, you can write to us or the concerned trade body at the below mentioned e-mail ids:

 #  Name of the trade body  E-mail id
 01  NhavaSheva Free Port Terminals (NSFT) grievance[at]jnport[dot]com
 02  Nhava Sheva International Container Terminal (NSICT) crm.nsict[at]dpword[dot]com
 03  Gateway Terminal (India) Pvt. Ltd. (GTI) apmtmumbai[at]apmterminals[dot]com


Redressal of complaints of Vigilance Department

Public Grievances